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Occupational Standard for Food and Beverage/Bar Service (Bartending)Caribbean Vocational Qualification Course Level 2
The CVQ Level 2 in Food and Beverage – Bar Service (Bartending) is for individuals whose role in the hospitality sector requires well developed behavioural competencies but whose scope for independent decision making and for bringing about change is limited.Each unit of study is accompanied by a “Hands on” completion project. Persons who attain this qualification canoperate independently at this level. -
Human Resource Management – NVQ Level 3
The NVQ Human Resources Management Level 3 qualification is broadly aimed at Human Resources Managers, Officers, Administrators, Line Managers and Supervisors who are responsible for the work output of a team and who have the ability and the opportunity to demonstrate recognizable human resources, management and leadership skills, for example, persons who plan, direct, supervise and coordinate work activities of subordinates and staff relating to employment, compensation, labour relations and employee relations. -
Recruitment, Selection and Orientation
$300This course will outline the criteria used to evaluate the competencies of individuals who desire entry into a particular organization. It will also look at the methods utilized by management to determine who is actually allowed entry and at what level. To preserve the integrity of an organization its human resources must fall into an ‘organizational fit’. -
CRM: An Introduction to Customer Relationship Management (E-Learning Course)
$99This course will teach you how to make a decision about the need for CRM, the benefits of CRM, and how to coordinate the base requirements for a CRM undertaking. -
Call Center Training: Sales and Customer Service Training for Call Center Agents (E-Learning Course)
$99In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying "no," giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Entrepreneurship 101 (E-Learning Course)
$99In this course, you'll learn the basics of entrepreneurship. You will learn how to find and evaluate business ideas, flesh out those ideas by developing value propositions and financial projections, consider your ownership options, prepare the appropriate documents (including a business plan, pitch deck, and white papers), and gather funding for your business. You'll also learn the steps of developing, testing, marketing, and launching a product or service. To wrap things up, you'll learn how to grow your business and become an entrepreneurial leader. -
Business Management (E-Learning Course)
$99This course will give you all the skills that you need as a new business owner. You will learn how to develop your organizational chart, manage operations, speak knowledgeably about finance, hire the right people, build your brand, market your product online and offline, complete a strategic plan and a succession plan, and build your customer base. You will also learn the basics of leadership and tips for taking your business to the next level. -
Receptionist Caribbean Vocational Qualification Course Level 2
The CVQ Level 2 in Reception is for individuals whose human relations role requires well developed behavioural competencies but whose scope for independent decision making and for bringing about change is unlimited. -
Safety in the Workplace (E-Learning Course)
$99This course will teach you how to create a safety culture in your organization by developing a safety committee, identifying and resolving hazards, taking proactive safety measures, developing a safety plan, and reviewing your safety program. You will also learn how to respond to, document, and investigate safety incidents.
