Occupational Standard for Domestic Housekeeping Services Caribbean Vocational Qualification Course Level 2
This course will outline the criteria used to evaluate the competencies of individuals who desire entry into a particular organization. It will also look at the methods utilized by management to determine who is actually allowed entry and at what level. To preserve the integrity of an organization its human resources must fall into an ‘organizational fit’.
The CVQ Level 2 in Domestic Housekeeping Services is for individuals whose role in the hospitality sector requires well developed behavioural competencies but whose scope for independent decision making and for bringing about change is limited. Each unit of study is
accompanied by a “Hands on” completion project. Persons who attain this qualification can operate independently at this level.
They are likely to be in roles where they are required to:
• work in a domestic housekeeping environment
• clean floors, walls, furniture and furnishings
• receive visitors
• purchase household goods and services
• prepare foods according to specific dietary and cultural needs
Normally persons working at Level 2 should be able to competently carry out simple and complex routine work activities and to collaborate with others. The qualification covers competencies by providing services in Domestic Housekeeping Services Level 2 such as being able to understand and carry out components of housekeeping, tourism and hospitality, business services, general health services and general administration while working in a safe and hygienic manner.
Relevant occupations include:
• Domestic Housekeeper Assistant
• Domestic Assistant
• Housekeeping Assistant
The holders of this qualification will demonstrate a range of personal presentations and demonstrations of team-work skills and literacy skills. To achieve this qualification all core units must be achieved plus a minimum of three Level 1 electives and one elective from Level 2. The nominal training hours are a guide for planning the delivery of training programmes.
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