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CRM: An Introduction to Customer Relationship Management (E-Learning Course)
$99This course will teach you how to make a decision about the need for CRM, the benefits of CRM, and how to coordinate the base requirements for a CRM undertaking. -
Introduction to Company Law
$300Introduction to Company Law is much more than a sub-topic in the law relating to business enterprises—it is an epic saga: one of amazing creativity and innovation; of impressive cooperation and cut throat competition; of massive fraud and social upheaval; of cunning maneuvers and double-dealings; of family squabbles and power plays; of fraud and betrayal; of bankruptcies and suicide. These traits although historically endowed are still prevalent today. -
Safety in the Workplace (E-Learning Course)
$99This course will teach you how to create a safety culture in your organization by developing a safety committee, identifying and resolving hazards, taking proactive safety measures, developing a safety plan, and reviewing your safety program. You will also learn how to respond to, document, and investigate safety incidents. -
Introduction to Business Administration
$300This course introduces participants to the fundamental principles of Business Administration. It examines the factors that lead towards successful administration of a business, and the leadership skills and behaviors necessary for achieving organizational goals and objectives. It is designed to examine modern management challenges organizations face and provides an explanation of various types of planning and decision-making tools that can aid in attaining success. -
Receptionist Caribbean Vocational Qualification Course Level 1
The CVQ Level 1 in Reception is for individuals whose human relations role requires well developed behavioural competencies but whose scope for independent decision making and for bringing about change is limited and operate under supervision. -
Human Resource Counselling
$300This course seeks to establish a framework within which employers, employees, their associations and other relevant groups in the wider society can be involved in minimizing performance problems in the workplace. There is not only the need to meet job standards but also to ensure that standards are defined, communicated, understood and achievable. -
Entrepreneurship 101 (E-Learning Course)
$99In this course, you'll learn the basics of entrepreneurship. You will learn how to find and evaluate business ideas, flesh out those ideas by developing value propositions and financial projections, consider your ownership options, prepare the appropriate documents (including a business plan, pitch deck, and white papers), and gather funding for your business. You'll also learn the steps of developing, testing, marketing, and launching a product or service. To wrap things up, you'll learn how to grow your business and become an entrepreneurial leader. -
Certificate in Supervisory Management
$300The purpose of this course is to provide an opportunity for participants to develop the skills required for applying higher-level business studies and workplace entry-level competences, and for dealing with human problems within the organization. It covers elements such as communication, motivation, discipline, negotiation, conflict management, team building and leadership and the functions and responsibilities of supervisors. -
Occupational Standard for Food and Beverage/Bar Service (Bartending)Caribbean Vocational Qualification Course Level 2
The CVQ Level 2 in Food and Beverage – Bar Service (Bartending) is for individuals whose role in the hospitality sector requires well developed behavioural competencies but whose scope for independent decision making and for bringing about change is limited.Each unit of study is accompanied by a “Hands on” completion project. Persons who attain this qualification canoperate independently at this level. -
Writing a Business Plan (E-Learning Course)
$99In this course, you will learn the essential steps for creating a business plan, including creating a first draft; identifying the audience; gathering information; researching; describing product plans; and marketing, sales, and accounting terms. -
Receptionist Caribbean Vocational Qualification Course Level 2
The CVQ Level 2 in Reception is for individuals whose human relations role requires well developed behavioural competencies but whose scope for independent decision making and for bringing about change is unlimited. -
Leadership Skills for Supervisors: Communication, Coaching, and Conflict (E-Learning Course)
$99In this course, you will learn about coaching models, conflict resolution techniques, and ways to communicate with your employees. You will also complete Velsoft's signature leadership assessment to help you identify how to connect with others. As a bonus, you will receive an introduction to some important leadership theories, including the Situational Leadership II model and servant leadership. -
Overcoming Objections to Nail the Sale (E-Learning Course)
$99In this course, you will learn how to overcome objections, identify buying signals, and close the sale. You will also learn supporting skills, such as building credibility, being observant, and communicating well. -
Human Resource Management
$300MAJOR TOPICS/UNITS TO BE COVERED: Strategic Human Resource, Recruitment and Selection, Creating High Performance Appraisal Systems, Working with Payroll, Staff Benefits and Statutory Deduction and Managing Conflicts -
Recruitment, Selection and Orientation
$300This course will outline the criteria used to evaluate the competencies of individuals who desire entry into a particular organization. It will also look at the methods utilized by management to determine who is actually allowed entry and at what level. To preserve the integrity of an organization its human resources must fall into an ‘organizational fit’.
