• Management Caribbean Vocational Qualification Course Level 3

    This CVQ Management Level 3 allows you to evidence the key skills, knowledge and competence that employers would expect of someone working in a role that involves leading a team. It is also appropriate if you are responsible for the control of activities and work output of a team.
  • Occupational Standard for Domestic Housekeeping Services Caribbean Vocational Qualification Course Level 2

    This course will outline the criteria used to evaluate the competencies of individuals who desire entry into a particular organization. It will also look at the methods utilized by management to determine who is actually allowed entry and at what level. To preserve the integrity of an organization its human resources must fall into an ‘organizational fit’.
  • Human Resource Management

    $300
    MAJOR TOPICS/UNITS TO BE COVERED: Strategic Human Resource, Recruitment and Selection, Creating High Performance Appraisal Systems, Working with Payroll, Staff Benefits and Statutory Deduction and Managing Conflicts
  • Telemarketing: Using the Telephone as a Sales Tool (E-Learning Course)

    $99
    In this course, you will learn how to communicate effectively over the telephone, develop your personal telemarketing script, and close a sale. You'll also learn how telemarketing can add to your sales strategy.
  • Introduction to Company Law

    $300
    Introduction to Company Law is much more than a sub-topic in the law relating to business enterprises—it is an epic saga: one of amazing creativity and innovation; of impressive cooperation and cut throat competition; of massive fraud and social upheaval; of cunning maneuvers and double-dealings; of family squabbles and power plays; of fraud and betrayal; of bankruptcies and suicide. These traits although historically endowed are still prevalent today.
  • Business Management (E-Learning Course)

    $99
    This course will give you all the skills that you need as a new business owner. You will learn how to develop your organizational chart, manage operations, speak knowledgeably about finance, hire the right people, build your brand, market your product online and offline, complete a strategic plan and a succession plan, and build your customer base. You will also learn the basics of leadership and tips for taking your business to the next level.
  • Executive Secretary Caribbean Vocational Qualification Course Level 4

    This CVQ Executive Secretary Level 4 qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyze information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
  • CRM: An Introduction to Customer Relationship Management (E-Learning Course)

    $99
    This course will teach you how to make a decision about the need for CRM, the benefits of CRM, and how to coordinate the base requirements for a CRM undertaking.
  • Business Leadership: Becoming Management Material (E-Learning Course)

    $99
    The first part of this course will teach you about Peter Senge's five learning disciplines: personal mastery, mental models, shared vision, team learning, and systems thinking. You will also learn about Paul Hersey and Ken Blanchard's Situational Leadership II ® model, servant leadership, and the five practices in James Kouzes and Barry Posner's "The Leadership Challenge." In addition to these leadership models, basic skills (such as building trust, managing change, personal productivity, resolving conflict, solving problems, and leading meetings) will also be covered.