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Human Resource Counselling
$300This course seeks to establish a framework within which employers, employees, their associations and other relevant groups in the wider society can be involved in minimizing performance problems in the workplace. There is not only the need to meet job standards but also to ensure that standards are defined, communicated, understood and achievable. -
Occupational Standard for Food and Beverage/Bar Service (Bartending)Caribbean Vocational Qualification Course Level 2
The CVQ Level 2 in Food and Beverage – Bar Service (Bartending) is for individuals whose role in the hospitality sector requires well developed behavioural competencies but whose scope for independent decision making and for bringing about change is limited.Each unit of study is accompanied by a “Hands on” completion project. Persons who attain this qualification canoperate independently at this level. -
Occupational Standard for Domestic Housekeeping Services Caribbean Vocational Qualification Course Level 2
This course will outline the criteria used to evaluate the competencies of individuals who desire entry into a particular organization. It will also look at the methods utilized by management to determine who is actually allowed entry and at what level. To preserve the integrity of an organization its human resources must fall into an ‘organizational fit’. -
Performance Management
$300The measurement and management of performance are seldom tied to the strategic goals of the organization. Many organizations do not pay sufficient attention to this process which inevitably leads to problems. This course provides participants with the knowledge and skills required to assist with ensuring that the behavior and results of employees are properly managed to facilitate an organization achieving its objectives. -
Business Communication
$300This course focuses on the principles and techniques of clear, concise, and effective written and oral communication, especially as they apply to business. In addition, students are instructed in and experience the use of audio-visual and computer-based communications. -
Accounting – NVQ Level 4
This Accounting Level 4 qualification reflects Accounting job roles in Financial Services and other industries requiring accounting support functions. Preferred pathways for candidates entering this qualification include Level 3 in Accounting and in the following jobs such as Payroll Manager; Accounts Manager; Accounting Administrator; Financial Controller. -
Records and Information Management
$300This course provides an introduction to the principles and practices that archivists and record managers apply, as well as issues they confront. The purpose of this course is to provide an opportunity for participants to develop the knowledge required for applying a practical understanding of records keeping, storage and retrieval with an organization. Participants will learn the various strategies to improving efficiency, better traceability and ensuring regulatory compliance. -
Overcoming Objections to Nail the Sale (E-Learning Course)
$99In this course, you will learn how to overcome objections, identify buying signals, and close the sale. You will also learn supporting skills, such as building credibility, being observant, and communicating well. -
Business Leadership: Becoming Management Material (E-Learning Course)
$99The first part of this course will teach you about Peter Senge's five learning disciplines: personal mastery, mental models, shared vision, team learning, and systems thinking. You will also learn about Paul Hersey and Ken Blanchard's Situational Leadership II ® model, servant leadership, and the five practices in James Kouzes and Barry Posner's "The Leadership Challenge." In addition to these leadership models, basic skills (such as building trust, managing change, personal productivity, resolving conflict, solving problems, and leading meetings) will also be covered.
