• Accounting – NVQ Level 4

    This Accounting Level 4 qualification reflects Accounting job roles in Financial Services and other industries requiring accounting support functions. Preferred pathways for candidates entering this qualification include Level 3 in Accounting and in the following jobs such as Payroll Manager; Accounts Manager; Accounting Administrator; Financial Controller.
  • Coaching and Mentoring (E-Learning Course)

    $99
    In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles).
  • Call Center Training: Sales and Customer Service Training for Call Center Agents (E-Learning Course)

    $99
    In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying "no," giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.
  • Business Communication

    $300
    This course focuses on the principles and techniques of clear, concise, and effective written and oral communication, especially as they apply to business. In addition, students are instructed in and experience the use of audio-visual and computer-based communications.
  • Occupational Standard for Domestic Housekeeping Services Caribbean Vocational Qualification Course Level 2

    This course will outline the criteria used to evaluate the competencies of individuals who desire entry into a particular organization. It will also look at the methods utilized by management to determine who is actually allowed entry and at what level. To preserve the integrity of an organization its human resources must fall into an ‘organizational fit’.
  • Recruitment, Selection and Orientation

    $300
    This course will outline the criteria used to evaluate the competencies of individuals who desire entry into a particular organization. It will also look at the methods utilized by management to determine who is actually allowed entry and at what level. To preserve the integrity of an organization its human resources must fall into an ‘organizational fit’.
  • Introduction to Company Law

    $300
    Introduction to Company Law is much more than a sub-topic in the law relating to business enterprises—it is an epic saga: one of amazing creativity and innovation; of impressive cooperation and cut throat competition; of massive fraud and social upheaval; of cunning maneuvers and double-dealings; of family squabbles and power plays; of fraud and betrayal; of bankruptcies and suicide. These traits although historically endowed are still prevalent today.
  • Human Resource Management – NVQ Level 3

    The NVQ Human Resources Management Level 3 qualification is broadly aimed at Human Resources Managers, Officers, Administrators, Line Managers and Supervisors who are responsible for the work output of a team and who have the ability and the opportunity to demonstrate recognizable human resources, management and leadership skills, for example, persons who plan, direct, supervise and coordinate work activities of subordinates and staff relating to employment, compensation, labour relations and employee relations.
  • Entrepreneurship 101 (E-Learning Course)

    $99
    In this course, you'll learn the basics of entrepreneurship. You will learn how to find and evaluate business ideas, flesh out those ideas by developing value propositions and financial projections, consider your ownership options, prepare the appropriate documents (including a business plan, pitch deck, and white papers), and gather funding for your business. You'll also learn the steps of developing, testing, marketing, and launching a product or service. To wrap things up, you'll learn how to grow your business and become an entrepreneurial leader.
  • Human Resource Counselling

    $300
    This course seeks to establish a framework within which employers, employees, their associations and other relevant groups in the wider society can be involved in minimizing performance problems in the workplace. There is not only the need to meet job standards but also to ensure that standards are defined, communicated, understood and achievable.
  • Management – NVQ-CVQ Level 4

    This NVQ-CVQ Management Level 4 is for those managers whose job role affords them personal responsibility and autonomy. It can be in any sector that involves management and leadership responsibilities. At Level 4, the learner can expect to be a middle manager and to hold a more central management role. They will have the ability and the opportunity within their job role to demonstrate a wide range of recognizable management and leadership skills and the management of business processes. This qualification may also suit individuals whose work is mainly related to managing projects or technical matters, as well as those who manage people.
  • Leadership Skills for Supervisors: Communication, Coaching, and Conflict (E-Learning Course)

    $99
    In this course, you will learn about coaching models, conflict resolution techniques, and ways to communicate with your employees. You will also complete Velsoft's signature leadership assessment to help you identify how to connect with others. As a bonus, you will receive an introduction to some important leadership theories, including the Situational Leadership II model and servant leadership.
  • Receptionist Caribbean Vocational Qualification Course Level 2

    The CVQ Level 2 in Reception is for individuals whose human relations role requires well developed behavioural competencies but whose scope for independent decision making and for bringing about change is unlimited.
  • Executive Secretary Caribbean Vocational Qualification Course Level 4

    This CVQ Executive Secretary Level 4 qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyze information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.